ME102 Administrative Procedures for the Medical Office
Prerequisite: AA 223

This course is focused on the administrative aspects of the medical office setting. Topics of instruction include history of medicine, medicolegal issues, telephone procedures, patient reception, appointment scheduling, correspondence and mail management practices, medical records management, filing, accounting systems, billing and collecting, insurance billing, travel arrangements and professional reports, drugs and prescriptions, office, and personnel management practices. Resume writing and job interview techniques are also included. This course has a hands-on approach based on student practice software.

3 Credit Hours